Question 1

How long has Human Medical Billing been in business?

Accepted Answer

Human Medical Billing is credited with a history of more than 20 years in medical billing and has been an effective services provider for many healthcare providers.

Question 2

What makes Human Medical Billing different from other billing companies?

Accepted Answer

We exclusively focus on medical billing without any additional software add-ons or gimmicks. Our team brings in-depth knowledge of the industry with personalized support to ensure our clients maximize their revenue.

Question 3

How can I assess the impact of Human Medical Billing's services on my practice's revenue?

Accepted Answer

We offer detailed monthly practice analysis reports tracking key metrics that help you see improvements in revenue and make informed decisions for further growth.

Question 4

Why should I outsource my medical billing to Human Medical Billing?

Accepted Answer

Outsourcing to us reduces administrative burdens and increases the efficiency of a revenue cycle, and it frees your team up from mundane work on patient care. Our expertise ensures accurate, timely claim processing.

Question 5

What are the core services that Human Medical Billing provides?

Accepted Answer

It includes revenue cycle management, denial management, accounts receivable management, medical coding, and patient billing.

Question 6

Is Human Medical Billing HIPAA compliant?

Accepted Answer

Yes, it does follow all the HIPPA regulations to a letter. So, privacy and safety for all the client information are maintained.

Question 7

How secure is my data with Human Medical Billing?

Accepted Answer

State-of-the-art security measures, from encryption to safe transfer of data, will ensure information about your practice is kept safe and secure, looking for industry standards.

Question 8

What steps does Human Medical Billing take to ensure patient data security?

Accepted Answer

All our protocols will be under frequent security auditing, encryption, and access controls that will safeguard patients' data and observe HIPAA compliance.

Question 9

Do I need to sign a contract to start services with Human Medical Billing?

Accepted Answer

We can give you month-to-month flexible contracts, so you don't have to promise us anything long-term.

Question 10

How flexible are the contracts with Human Medical Billing?

Accepted Answer

Flexible contracts: Month-to-month. Support is tailored to your needs and concerns, which change over time.

Question 11

How do Human Medical Billing services benefit small and large practices differently?

Accepted Answer

We reduce overheads and simplify billing for small-scale practices. For more extensive practices, we offer them a full revenue cycle management solution that would adjust according to scale.

Question 12

What types of healthcare providers does Human Medical Billing work with?

Accepted Answer

We work with providers in all categories, from independent practice to group practice to hospitals, with regard to all specialties.

Question 13

Does Human Medical Billing support specialty practices, such as cardiology or dermatology?

Accepted Answer

Yes, our team has billing and coding specialists for many medical specialties to ensure nuances in specialty practices are understood.

Question 14

Can Human Medical Billing work with my EMR systems?

Accepted Answer

We are seamlessly integrated with all the EMR systems, and our teams are designed to fit into your specific needs.

Question 15

What is the process for transferring my data to Human Medical Billing?

Accepted Answer

We ensure smooth and 'hassle-free' data migration in a secure way by keeping in close touch with your team.

Question 16

What is Accounts Receivable (AR) in medical billing, and how does Human Medical Billing manage it?

Accepted Answer

AR is the balance of unpaid claims and patients' balances. Our AR management team proactively follows such accounts to ensure timely collections and improvement in cash flow.

Question 17

Who will be responsible for handling my AR if I partner with Human Medical Billing?

Accepted Answer

Dedicated AR account managers will oversee your AR while reporting to a team of AR specialists that will cover outstanding balances.

Question 18

Does Human Medical Billing offer support for healthcare coding (ICD-10, CPT)?

Accepted Answer

We provide professional coding services relating to ICD-10, CPT, and HCPCS codes and operate based on coding standards.

Question 19

What role does AI play in Human Medical Billing's services?

Accepted Answer

Artificial intelligence ensures improvement of the accuracy of claims, enhances the speed at which billing is handled at your practice, and reduces errors that may lead to fast re-imbursement.

Question 20

How can Human Medical Billing improve my claim acceptance rate?

Accepted Answer

We reduce claim rejections to the highest approves with accurate coding and verification processes under proactive handling of denials.

Question 21

How often will I receive updates on my account's billing performance?

Accepted Answer

We report monthly on performance and hold regular reviews, so you will be kept up-to-date with the billing health of your practice.

Question 22

What types of reports and analytics does Human Medical Billing provide?

Accepted Answer

You can also obtain a customized report according to your needs, which might include revenue cycle analysis, detailed tracking of claim, aging AR reports, etc.

Question 23

Does Human Medical Billing help with compliance audits?

Accepted Answer

Of course, all billing practices would meet the requirements of regulation, hence no risk of audits and penalties.

Question 24

How does Human Medical Billing ensure compliance with healthcare regulations?

Accepted Answer

We remain updated on all regulatory changes and train our team regularly in order to maintain compliance with standards like HIPAA and CMS guidelines.

Question 25

What are the steps involved in Human Medical Billing's revenue cycle management?

Accepted Answer

Our RCM process includes patient registration, coding, submission of claims, management of denial, AR follow-ups, and reconciliation of payment.

Question 26

Can outsourcing to Human Medical Billing increase my practice's profitability?

Accepted Answer

Absolutely. We make money come to your practice by decreasing the denial rate, processing claims faster, and collecting more.

Question 27

What are the pricing options for Human Medical Billing's services?

Accepted Answer

Our rates are tailored to your practice, transparent, and in step with the others—no surprise fees.

Question 28

Can Human Medical Billing customize its services based on my practice's specific needs?

Accepted Answer

We can do this for any size practice, specialty, or specific billing challenges in your practice.

Question 29

What level of support can I expect from my account manager?

Accepted Answer

Your dedicated account manager is available for support and consultation over the phone, via email, or text, assured of personal service and responsiveness.

Question 30

Does Human Medical Billing provide consulting services for revenue optimization?

Accepted Answer

Revenue cycle improvement consulting—implementing best practices and achieving better financial outcomes along with it.

Question 31

How does Human Medical Billing handle denied claims?

Accepted Answer

We examine root causes of denials, do necessary corrections, and resubmit these claims to recover lost revenue in the shortest time possible.

Question 32

What is denial management, and how does it benefit my practice?

Accepted Answer

Denial management refers to finding and resolving denied claims to maximize revenue and minimize the risk of recurrence.

Question 33

Does Human Medical Billing offer patient billing support?

Accepted Answer

Actually, we are patient billing inquiries and clearly let patients know what is charged and what choices they have for paying.

Question 34

Can patients pay their bills online through Human Medical Billing?

Accepted Answer

We also allow online payments from patients, thus making collections easier and increasing the chances of getting paid.

Question 35

How does Human Medical Billing improve the patient billing experience?

Accepted Answer

We are clear communicators with the patients, making billing easy and stress-free while providing support and flexible payment plans.

Question 36

How are payments collected and recorded by Human Medical Billing?

Accepted Answer

We ensure that such payments are processed safely and our accounts accurately, thereby keeping the records clean and in good order.

Question 37

How can Human Medical Billing help reduce my practice's operational costs?

Accepted Answer

Billing tasks outsourced would cut down on the in-house billing staff, in-house billing software, and training requirements so much.

Question 38

Can outsourcing my billing to Human Medical Billing improve staff productivity?

Accepted Answer

Yes, outsourcing allows your staff to focus on core medical functions rather than administrative billing tasks, which helps enhance overall productivity.

Question 39

What is the typical timeline to see results after starting with Human Medical Billing?

Accepted Answer

With us, most clients see improved cash flow and the rate of claim acceptance during the first few months.

Question 40

Will Human Medical Billing handle patient inquiries about billing?

Accepted Answer

Yes, your patient support team is available to answer your questions, clear your billing issues, and make sure that everything goes right with your patients.

Question 41

What are the benefits of using Human Medical Billing's coding and billing expertise?

Accepted Answer

Our certified coders and billing specialists ensure claims that are accurate, fewer denials, and faster reimbursement.

Question 42

How can Human Medical Billing assist with insurance verification and authorizations?

Accepted Answer

Patient insurance coverage will be verified with necessary authorizations in order not to delay and deny any claims.

Question 43

What is revenue cycle management, and why is it important?

Accepted Answer

Revenue cycle management oversees the entire billing process to ensure timely payment, reduced denials, and optimized revenue.

Question 44

Can Human Medical Billing help my practice with AR clean-up?

Accepted Answer

Indeed, it offers specialized AR clean-up services to clear up past due, ensuring better collection and cash flow.

Question 45

How does Human Medical Billing stay updated with changes in healthcare billing regulations?

Accepted Answer

Our team is continuously trained and attends industry conferences to continue to learn about any changes in regulations.

Question 46

Can I access my practice's billing and financial reports remotely?

Accepted Answer

We also offer you remote access to your reports, therefore, you can trace your financial performance from anywhere.

Question 47

What experience does Human Medical Billing have with complex claims?

Accepted Answer

Our team specializes in complex claims, such as high-dollar procedures and specialty service. Every claim submitted is always right.

Question 48

Can Human Medical Billing assist with government incentive programs like Meaningful Use?

Accepted Answer

Yes, we get them ready to meet Meaningful Use so that they can have all their incentive dollars in addition to compliance.

Question 49

How does Human Medical Billing ensure accuracy in coding to minimize claim rejections?

Accepted Answer

Our experienced coders use verification and audit procedures to ensure that every claim is properly coded to minimize rejection.

Question 50

How do I get started with Human Medical Billing?

Accepted Answer

Contact us through our online platform or by calling our support line to discuss your requirements. Our people will take you through getting started so that your transition is hassle-free.

Frequently Asked Questions (FAQ's)